Bing and Mashable create Twitter Trend Maps

May 7th, 2010 by Duncan Parry | Tags: , , , ,
Posted in Blog | 1 Comment »

Bing announced on their blog (http://mashable.com/bing-local-twitter-trends/) today they have created maps with Mashable that show which topics are trending on Twitter in locations around the world.

Whilst much of the content on Twitter is the digital industry talking to itself – especially in the UK – this is one interesting example of search engines using social data.

I believe we’ll see more social data used to enhance the quality and relevancy of search results and news sites; it sends a signal of what is of interest to the public that the engines and savvy publishers will be keen to plug into their algorithms.

For example: if a political candidate is receiving a lot of mentions in social media by people located in the south east of England, and somebody in that region goes to Google news, news stories about that candidate could be boosted up the page.

This could be extend into search, too – pushing sites up the listings based on social data for the searchers region.

Duncan Parry, Co-founder and Head of Paid Search

Now you can ask Bing for directions

March 11th, 2010 by Alastair Boyle | Tags: ,
Posted in Blog | 1 Comment »

We’ve been very impressed by Bing’s response to our previous post.

Within a couple of hours, we’d received a personal response from Bing thanking us for our feedback and acknowledging that ‘the result returned could definitely be improved and we have flagged this with our London Search Technology Center and they are on it’.

Two days later, the TV ad launched in the UK and as referenced by Michael Gillet in his blog, Bing’s results for searches for directions have improved dramatically.

A great example of a large company actively monitoring customer feedback, understanding the need for change and making it happen quickly. Keep it up Bing!

Don’t ask Bing for directions…

March 8th, 2010 by Alastair Boyle | Tags: ,
Posted in Blog | 2 Comments »

According to several articles posted today, Bing’s TV campaign in the UK will feature ‘a woman seeking directions to Euston station.’

http://www.nma.co.uk/news/microsoft-to-run-first-tv-ad-campaign-for-bing/3010829.article

http://www.guardian.co.uk/technology/2010/mar/08/microsoft-bing-tv-ads-google

Unfortunately, the top result on Bing for ‘directions to Euston Station’ currently provides directions to St. Pancras Station, followed by hotel sites. In fact, there are no ‘directions to Euston Station’ anywhere on the front page.

Bing search result

Oh dear. We’d advise Bing to attend Steak’s presentation on integrating search with other marketing channels at the IAB on Wednesday 17th March.